Hayk Margaryan: Digital Transformation in Armenia

Hayk Margaryan, a digital transformation consultant, joins us to discuss how Armenian businesses are adopting digital tools to increase productivity. Hayk shared with us why digital transformation, through the adoption of tools such as enterprise resource planning (ERP) and customer relationship management (CRM) systems help boost business productivity, which leads to economic growth. Lastly, Hayk emphasized the importance of strong management in ensuring that any new system or tool effectively addresses real business problems.